Last Updated: October 1, 2025

This Privacy Policy describes how Saajia.in ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase from saajia.in (the "Site"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

By using our Site, you agree to the collection and use of information in accordance with this policy.

We collect information from you in several ways when you interact with our Site. This information helps us provide you with a seamless shopping experience and improve our services.

Personal Identification Information: Your name, email address, shipping address, billing address, and phone number (including your WhatsApp number).

Payment Information: When you make a purchase, your payment details are processed by our secure third-party payment gateways. We do not store your full credit card or debit card information on our servers.

Communication Information: Any information you provide when you contact our customer support via WhatsApp, email, or social media direct messages. This includes your inquiries, feedback, and correspondence with our team.

Account Information: If you create an account on our Site, we collect your username, password, and order history.

Device and Usage Information: When you visit our Site, we automatically collect certain information about your device, including your IP address, browser type, operating system, and pages you have visited on our Site.

Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to help our Site function, analyze performance, and personalize your experience. Cookies help us remember your preferences and items in your shopping cart.

We use the information we collect for various purposes, including:

To Fulfill Your Orders: To process your transactions, manage payments, arrange for shipping, and provide you with invoices and/or order confirmations.

To Provide Customer Support: To communicate with you, respond to your inquiries through channels like WhatsApp and email, and resolve any issues you may have.

To Improve Our Services: To analyze how our customers use the Site, to improve our website layout, product offerings, and overall customer experience.

For Marketing and Promotions: With your consent, we may send you emails or messages about new products, special offers, and other updates. You can opt-out of these communications at any time.

For Security and Fraud Prevention: To screen our orders for potential risk or fraud and to protect the security and integrity of our Site.

To Comply with Legal Obligations: To comply with applicable laws, regulations, or legal processes.

We do not sell your personal information. We may share your information with trusted third parties only in the following circumstances:

Service Providers: We share information with third-party companies that perform services on our behalf, such as payment processing, shipping and logistics, email marketing, and website analytics. These partners are only given the information necessary to perform their specific services.

Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Business Transfers: In the event of a merger, acquisition, or sale of our company, your personal information may be transferred to the new owner.

We implement a variety of security measures to maintain the safety of your personal information. Our website is secured with SSL (Secure Sockets Layer) technology to ensure that your data is encrypted and transmitted securely. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

You have certain rights regarding your personal information:

Access and Correction: You can access and update your account information by logging into your account on our Site.

Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of the email.

Cookies: You can set your browser to refuse cookies, but please note that some parts of our Site may not function properly without them.

Our Site may contain links to other websites, such as our Instagram page. We are not responsible for the privacy practices of these other sites. We encourage you to be aware when you leave our Site and to read the privacy policies of any other site that collects personal information.

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last Updated" date.

If you have any questions or concerns about this Privacy Policy or our data practices, please get in touch with us.

Customer Support (WhatsApp): For the quickest response, please message us at 85958 62203.

Email Inquiries: For all other questions, you can reach us at saajia.in@gmail.com.

Connect on Social Media: Follow our journey and send us a direct message on Instagram at @saajia_official.

Our customer care team is available from Monday to Saturday, 10 AM to 6 PM.